Articles | Sciaria - Science Aria

Measuring Supply Chain Performance and Developing Competitive Strategy on Small Medium Enterprise Craft Industry using SCOR-AHP Model

Operations

Small and medium enterprises (SMEs) require support to evolve into established organizations due to their strong flexibility to change. Nonetheless, n...

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This study addresses a crucial and highly relevant topic: the measurement of supply chain performance and the formulation of competitive strategies fo...

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Sayyidah Maulidatul Afraah, Zahwa Putri Aghniya, Brahmastya Artanto

Development of the E-SERVQUAL Model for Online Travel Agent to Enhance Customer Experience

Marketing

The tourism industry in Indonesia plays a crucial role in the national economy. The digital transformation has brought about substantial changes in th...

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The study titled "Development of the E-SERVQUAL Model for Online Travel Agent to Enhance Customer Experience" addresses a highly relevant and timely t...

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Ahmad Shalihin, Clarisa D Sihombing, Sukaria Sinulingga

Risk Identification and Mitigation in the Halal Black Tea Orthodox Supply Chain Using SCOR and House of Risk

Operations

The plantation sector such as tea has a complex supply chain. The production process that takes place at PTPN IV Tobasari Tea Unit is not free from va...

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This paper addresses a pertinent challenge within the complex landscape of the plantation sector, specifically focusing on the Halal Black Tea Orthodo...

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Subhan A. Gani, Cut Ita Erliana, Julia Diyanti Lia

a Designing Ergonomic Seating for Stone Bara Songket Woven Fabric Craftsmen as an Effort to Reduce Mosculeskeletal Complaints Using Rapid Entire Body Assessment (Reba) at Umkm Rumah Songket Maisyarah

Ergonomics

UMKM Rumah Songket Maisyarah is one of the micro, small, and medium enterprises in the field of songket weaving. The process of making songket fabric...

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This paper presents a highly relevant and practical investigation into occupational health issues faced by traditional songket weavers at UMKM Rumah S...

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Ghani Naufal Tamma, Irwan Iftadi, Rahmaniyah Dwi Astuti

Design Thinking Implementation for User Experience Improvement of UNS Graduation Website: A Case Study

Design

Design thinking is a human-centered problem-solving methodology focusing on innovative solutions. Design thinking can be used to improve the user expe...

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This study effectively applies the Design Thinking methodology to address documented usability issues on the UNS Graduation Website. The authors clear...

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Yuhelsy Gayatri Evilia, Muhammad Zakaria, Syamsul Bahri, Meutia Fadilla

A Quantitative Analysis of CRM Strategies on Customer Satisfaction and Loyalty: A Case Study in Space Rental Service Business

Marketing

This study investigates how Customer Relationship Management (CRM) strategies impact customer satisfaction and loyalty within the space rental service...

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This study presents a quantitative analysis of how Customer Relationship Management (CRM) strategies, specifically focusing on people, process, and te...

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Ukurta Tarigan, Meilita Tryana Sembiring, Indah Rizkya Tarigan, Khalida Syahpturi

Increasing Production Productivity by Improving Facility Layout Using the BLOCPLAN Method, Systematic Layout Planning, and Differential Evolution Algorithm

Operations

A furniture company that produces dining chairs, coffee tables, and sofa has a common problem, namely the company's inability to complete production t...

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This paper addresses a pervasive industrial challenge: the inability of manufacturing firms to meet production targets due to suboptimal facility layo...

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Windy Wijayanti Windy, Harmein Nasution, Listiani Nurul Huda

The Role of Human Error in Production Process Failures: A Systematic Literature Review

Operations

Human error One of the most common causes of production failures is human mistake, which can impact product quality, operational efficiency, and workp...

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This systematic literature review addresses the critical and highly relevant topic of human error in production process failures. Given that human err...

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Farid Hidayat

Influence of Halal, Tayyib, Hygienic Food on Food Purchases in Bansari, Temanggung

Marketing

The purpose of this study is to determine the influence of halal knowledge, halal awareness, tayyib, and hygiene on purchase intention, as well as pur...

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This study delves into a highly pertinent area of consumer behavior, examining the intricate influences of Halal knowledge, Halal awareness, Tayyib pr...

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This research paper, titled "Military Expenditure and Sustainable Economic Growth in Latin America," undertakes an important investigation into the co...