Nur Mifta Rahma, Yusmanizar Yusmanizar, Andi Vita Sukmarini, Muhammad Darwis, Prayudi Prayudi, Nur Widia Purwanda

The Positive Rules for Using Social Media in Marketing Communication Strategy

Introduction

The positive rules for using social media in marketing communication strategy. Explore how social media boosts brand engagement & reach. This study analyzes marketing communication strategies and crucial legal implications (copyright, data, consumer protection) for effective online presence.

Abstract

The use of social media as a marketing communication tool has also had a positive impact. Diverse and interactive content on platforms such as Instagram, Facebook and TikTok help to increase engagement with customers and extend the reach of the Boska Transportama brand. However, companies must be careful in managing social media content to avoid copyright infringement or the spread of misleading information, in accordance with Law Number 11 of 2008 on Electronic Information and Transactions. This study analyzes the marketing communication strategy of CV Boska Transportama and its legal implications. Using a descriptive qualitative approach, this study evaluates five elements of a company’s promotional mix. The results show that the implementation of a comprehensive strategy increases the number of consumers from 6.500 (Year 2022) to 7.000 (Year 2023). The research also identifies legal implications related to consumer protection, personal data, electronic transactions, and business competition that need to be considered in the implementation of marketing strategies. ___ References Books with an author: Kotler, P., Keller, K. L., Ancarani, F., & Costabile, M. (2014). Marketing Management 14/e. Pearson. Journal articles: Ahmad, A., Pransisto, J., & Syahril, M. A. F. (2023). Perlindungan Hukum Terhadap Konsumen Dalam Transaksi E-Commerce. Jurnal Litigasi Amsir, 10(3), 222-232. https://journalstih.amsir.ac.id/index.php/julia/article/view/249 Alfitriani, A., Octavianty, O., Mutmainna, M., & Pransisto, J. (2022). Perlindungan Hukum Terhadap Konsumen Dalam Transaksi Jual-Beli Melalui E-Commerce. Jurnal Litigasi Amsir, 24-32. https://journalstih.amsir.ac.id/index.php/julia/article/view/174 Andirwan, A., Putra, P., Alimuddin, F., Tijjang, B., & Hasan, H. (2024). Dinamika Pemasaran PT. TASTI ANUGRAH MANDIRI: Bagaimana Citra Merek, Distribusi, Dan Harga Mempengaruhi Keputusan Pembelian Konsumen. JURNAL MANAJEMEN & ORGANISASI REVIEW (MANOR), 6(1), 84-92. https://doi.org/10.47354/mjo.v6i1.765 Ani, L. S., Arifiah, A., Martodiryo, S., Astyandini, B., Daud, I., Widuri, I. L., & Tijjang, B. (2025). The Role of Social Media Marketing, Brand Image and Products Quality on Purchasing Decisions of SMES Online Shop in Indonesia SME Products to Support the 2030 Sustainable Development Goals (SDGs). Journal of Lifestyle and SDGs Review, 5(3), e04697-e04697. https://doi.org/10.47172/2965-730X.SDGsReview.v5.n03.pe04697 Asmaul, A., Karim, K., & Adhilia, L. T. F. (2023). Perlindungan Hukum Terhadap Pelanggaran Hak Cipta Melalui Internet. Jurnal Litigasi Amsir, 239-253. https://journalstih.amsir.ac.id/index.php/julia/article/view/254 Astuti, T., Purwanda, S., Prasisto, J., & Prayudi, P. (2024). PENEGAKAN HUKUM TERHADAP TINDAK PIDANA PEREDARAN OBAT TANPA IZIN EDAR:(Studi Putusan Nomor 1/Pid. Sus/2023/Pn. Pre). Jurnal Hukum Positum, 9(1), 1-16. https://journal.unsika.ac.id/positum/article/view/11132 Balla, H., Jumardin, J., Kasim, A., & Pappa, A. K. (2024). Peran Locus dan Tempus Delicti dalam Menentukan Kompetensi Pengadilan pada Kasus Kejahatan Siber. Jurnal Litigasi Amsir, 11(4), 390-395. https://journalstih.amsir.ac.id/index.php/julia/article/view/564 Darwis, M., & Amir, R. (2022). Transaksi Trapeutik Sebagai Pertanggungjawaban Dokter Terhadap Pasien. Jurnal Litigasi Amsir, 10(1), 61-71. https://journalstih.amsir.ac.id/index.php/julia/article/view/155 Dewi, M. N. K., Miqat, N., & Purwanda, S. (2024). Analysis of the Legal Substance of Indonesia's Bilateral Investment Treaty (BIT): Balance of Rights and Obligations Based on National Interest. Pena Justisia: Media Komunikasi dan Kajian Hukum, 23(3), 3216-3232. https://doi.org/10.31941/pj.v23i3.5619 Erfan, M., Pransisto, J., & Syahril, M. A. F. (2023). Perlindungan Hukum Bagi Konsumen dari Peredaran Makanan Kedaluwarsa. Jurnal Litigasi Amsir, 10(2), 94-107. https://journalstih.amsir.ac.id/index.php/julia/article/view/228 Farida, F., Rasda, D., & Mutmainna, M. (2023). Implikasi Media Sosial Dalam Tahapan Kampanye Pemilu Serentak Tahun 2024. Vifada Assumption Journal of Law, 1(2), 30-37. https://doi.org/10.70184/gmt7gs45 Pransisto, J., Karim, K., & Syahril, M. A. F. (2022). Mewujudkan Kepastian Hukum Pendaftaran Hak Milik Atas Tanah untuk mencegah Timbulnya Sengketa Tata Usaha Negara. Jurnal Litigasi Amsir, 9(4), 293-303. https://journalstih.amsir.ac.id/index.php/julia/article/view/119

Review

This paper, titled 'The Positive Rules for Using Social Media in Marketing Communication Strategy,' investigates the application and impact of social media as a marketing communication tool for CV Boska Transportama. Employing a descriptive qualitative approach, the study aims to analyze the company's marketing communication strategy and its associated legal implications, evaluating five elements of the promotional mix. The abstract highlights the perceived positive impact of social media on customer engagement and brand reach, leading to an increase in consumers from 6,500 in 2022 to 7,000 in 2023. Furthermore, it identifies critical legal considerations spanning consumer protection, personal data, electronic transactions, and business competition, emphasizing the need for careful content management to avoid copyright infringement and the spread of misleading information, in accordance with Indonesian law. A notable strength of this research lies in its practical focus on a specific company, CV Boska Transportama, providing a tangible case study for the effective deployment of social media in marketing. The quantitative result demonstrating a 500-consumer increase over a year clearly illustrates the positive impact attributed to the comprehensive strategy, making a strong case for social media's value in brand growth. Crucially, the paper's integration of legal implications is a significant contribution, moving beyond mere marketing effectiveness to address the essential regulatory landscape. This dual perspective on marketing strategy and legal compliance, particularly concerning Indonesian law, offers valuable insights for companies operating in the digital space, ensuring ethical and lawful marketing practices. While the abstract presents compelling findings, it leaves several aspects open for further clarification in the full paper. The methodology states an evaluation of 'five elements of a company’s promotional mix' but does not specify what these elements are or how they were individually assessed in relation to the reported success. Similarly, the 'positive rules' promised by the title are not explicitly detailed in the abstract's results section, which instead focuses on general impact and legal risks. Greater elaboration on the specific strategies employed by Boska Transportama that led to the consumer increase, and a more in-depth discussion of how the identified legal implications were analyzed and what specific actionable recommendations emerged, would significantly enhance the paper's contribution and provide clearer guidance for practitioners.

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