M. Al Mahal Ramadano, R. M. Nasrul Halim

TRANSFORMASI DIGITAL DI CV. DANU FLORIST BERBASIS ANDROID MENGGUNAKAN MODEL V-SHAPE

Introduction

Transformasi digital di cv. Danu florist berbasis android menggunakan model v-shape. Transformasi digital CV. Danu Florist dengan aplikasi Android. Pesan bunga online lebih mudah, cepat, dan efisien. Tingkatkan jangkauan pasar & layanan pelanggan.

Abstract

CV. Danu Florist adalah usaha yang bergerak di bidang penjualan bunga dan produk florist di Palembang dan Banyuasin. Selama ini, proses promosi dan transaksi masih dilakukan secara tatap muka serta melalui telepon, WhatsApp, dan Instagram, dengan pencatatan pesanan secara manual menggunakan nota. Sistem ini dianggap kurang efisien karena proses pemesanan dan konfirmasi transaksi memakan waktu yang cukup lama, pencatatan data sering mengalami kesalahan, dan jangkauan pasar terbatas, untuk mengatasi permasalahan tersebut, dikembangkan aplikasi berbasis Android yang memungkinkan pelanggan memesan produk secara online dengan mudah tanpa harus datang ke toko secara langsung. Aplikasi ini juga meningkatkan efisiensi pengelolaan pesanan, mempercepat proses transaksi dan pembayaran, serta meningkatkan kualitas layanan pelanggan. Pengembangan aplikasi dilakukan menggunakan model V-Shape, yang menawarkan pendekatan pengembangan sistematis dan terstruktur dengan fleksibilitas pada fase pengujian. Hasil penelitian menunjukkan bahwa aplikasi ini dapat mempercepat proses transaksi, memudahkan pelanggan dalam melakukan pemesanan di CV. Danu Florist, mendukung transformasi yang lebih baik.

Review

This paper presents a timely solution for CV. Danu Florist, an SME grappling with outdated manual processes in its flower sales and florist product business. The abstract clearly articulates the core problem: current methods involving face-to-face interaction, phone calls, WhatsApp, and Instagram, coupled with manual order recording, lead to significant inefficiencies. These include prolonged ordering and confirmation times, frequent data errors, and a restricted market reach. The proposed solution, an Android-based application developed using the V-Shape model, directly addresses these challenges by aiming to streamline online ordering, enhance order management efficiency, accelerate transactions and payments, and ultimately improve customer service quality. The strength of this work lies in its practical application and direct relevance to the digitalization needs of small and medium-sized enterprises. The development of an Android application for online ordering is a sensible and effective approach to overcome the limitations of traditional sales methods, offering convenience to customers and operational improvements for the business. The choice of the V-Shape model, known for its systematic and structured development with inherent flexibility in testing phases, appears appropriate for ensuring a robust and well-tested system. The reported outcomes—faster transaction processes, easier customer ordering, and support for a better transformation at CV. Danu Florist—underscore the tangible benefits derived from this digital initiative. While the abstract effectively highlights the problem, solution, and positive outcomes, a more comprehensive journal submission would benefit from deeper insights into the *research* aspects. For instance, future elaborations could detail the specific metrics used to quantify the "acceleration" of transactions or the "ease" for customers, potentially comparing these against baseline data from the manual system. Furthermore, a deeper discussion on the implementation details of the V-Shape model, including specific testing phases, user acceptance testing (UAT) results, and the feedback incorporated, would strengthen the methodological rigor. Finally, exploring the scalability of the solution or lessons learned that could be generalized to other SMEs in similar sectors would significantly enhance the paper's broader academic contribution.

Full Text

Comments

You need to be logged in to post a comment.