Vesna Aleksic

The Importance of Digitization of Tax Administration the Republic of Serbia

Introduction

The importance of digitization of tax administration the republic of serbia. Explore Serbia's tax administration digitization, focusing on e-taxes, efficiency, cost reduction, and transparency for a modern, stable revenue system.

Abstract

After three industrial revolutions, a fourth is underway worldwide, which will completely eliminate the gap between technology and people and affect everything we do. Digital transformation or digitization is a global phenomenon, so it has not bypassed Serbia either. The Government of the Republic of Serbia has recognized the importance of digitization and the development of electronic administration; thus, transformed public administrations will change the way they work, become more economical, perform their tasks better, and become more transparent. The tax administration in Serbia, like other administrations in the state apparatus, recognized the need to improve its operations and adapt to technological developments. The tax administration has taken significant steps in the digitization process, including the transition from paper to digital data and the creation of the e-taxes portal. By using new technologies, the reduction of cots and the time needed to fulfill tax obligations is affected, which makes tax administration more efficient, and the state would have stable revenues and a predictable tax system.’

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